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WarmlyYours

TWS4-ONT11PH

WarmlyYours Ontario XL Hardwired 11-Bar Polished Stainless Steel Towel Warmer

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There’s no doubt that a towel warmer delivers comfort and luxury, but the Ontario XL from WarmlyYours is a perfect example of how functional an electric towel warmer can be. The economical Ontario XL’s distinctive size offers two immediate benefits: it can easily accommodate multiple towels and its heat output of 443 BTUs per hour is hard to beat for the price. The heat is delivered through 11 round bars that are spaced in groups of 4, 3, and 4. This orientation makes the Ontario XL well suited for heating and drying towels of different sizes. The polished finish and hardwired connection of this model is both streamlined and aesthetically pleasing. This model comes with built-in TempSmart™ overheat protection to prevent the unit’s surface temperature from exceeding 149°F (65°C).

Compatible with the Hardwired 4-Setting Countdown Timer, Hardwired Programmable Timer, or Hardwired WiFi Switch.

Optional towel warmer controls sold separately.

Features

  • 11 heated bars
  • Distance between bars: 79 mm (3.11”) 
  • Distance between bar groupings: 158 mm (6.22”) 
  • Polished finish, 304-stainless steel construction
  • Heat output: 443 BTUs per hour
  • Hardwired connection eliminates visible wires
  • Easy-to-use integrated power switch with indicator light
  • Safe: cULus Listed with built-in overheat protection 
  • Warranty: 5 years 
  • Lifetime technical support from WarmlyYours

                            Specifications

                            Electrical
                            Amps 1.08 A
                            Connection Method Hardwired
                            Ingress Protection (IPxx) Rating IP55
                            Ohms 110.77 Ohm
                            On/Off Switch Yes
                            Voltage 120 VAC
                            Watts 130 W
                            Product Dimensions
                            Depth 4.4 in
                            Height 45.27 in
                            Weight 12.6 lbs
                            Width 23.6 in
                            Performance
                            BTU Per Hour 444
                            Heat-up Time 15-20 minutes
                            Maximum Surface Temperature 122 F°
                            Appearance
                            Bar Arrangement Groups of 4, 3, and 4
                            Bar Shape Round
                            Finish Polished
                            Mounting Method Wall Mounted
                            Steel Type 304-stainless steel
                            Style Classic
                            Towel Bars 11-bars
                            Identifiers
                            SKU TWS4-ONT11PH
                            Towel Warmer Collection Name Elevate Collection
                            UPC (GTIN-12) 881308054434

                            Warranty / Certifications

                            Warranty 5 years

                            Towel Warmer Warranty

                            Thank you for choosing a WarmlyYours towel warmer! Along with our lifetime 24/7 technical support, our limited warranties offer our customers peace of mind knowing that our products are guaranteed to be free of defects — both in materials and workmanship — for either 2 or 5 years* for towel warmers and up to 5 years for towel warmer controls depending on model. In order to be eligible for the warranty, the product must be installed in accordance with the accompanying Instructions and Operation Manual, the National Electrical Code (NEC), and all applicable local building and electrical codes.

                            About the Brand

                            Frequently we are asked how we chose the name of our company, WarmlyYours. When we began as an electric radiant heating products business over 20 years ago, we wanted a name that would embody the very essence of our business philosophy – treat our customers well and offer the very best floor warming systems and services in the industry. And above all else, always deliver on those promises to you.

                            The name WarmlyYours reflects our deep, personal commitment to providing our customers with the exceptional customer service that they deserve. We welcome any questions and relish the opportunity to provide our customers with prompt and friendly assistance. Listening to feedback from thousands of homeowners and installers, we continue to improve on everything we do in our effort to better serve our customers. As a result, we have expanded our portfolio to include other radiant heating products — such as towel warmers and radiant panel heaters — to bring comfort and affordable luxury to all areas of the home.

                            Options and Accessories

                            Controls

                            A great control is the secret to any great heating system.

                            Hardwired 4-Setting Countdown Timer

                              Click to see Hardwired 4-Setting Countdown Timer

                               

                              The Hardwired 4-Setting Countdown Timer from WarmlyYours is an effective control option for towel warmers or radiant panels. With 4 different countdown settings (2hr, 1hr, 30min, and 15min) and an on/off button, this timer control is the perfect option for those of us with unpredictable schedules. You just select the running duration you want for your device and continue on with your day. This also helps cut down on running your device unnecessarily, which can translate to significant energy savings. With just 4 preset buttons and an on/off button, the operation of this control couldn’t be easier.

                              Features

                              • 4 preset heating duration options: 2hr, 1hr, 30min, and 15min
                              • Comes with a white wall-plate and 3 interchangeable faceplates: white (installed), ivory, and light almond
                              • Simple “press-and-hold” override functionality
                              • Hardwired 120 VAC electrical connection
                              • Can be used to control hardwired towel warmers or radiant panels 
                              • Safe: cCSAus listed
                              • 5-year limited warranty
                              • Lifetime technical support from WarmlyYours  

                              Specifications

                              Electrical

                              Connection Method Hardwired
                              Maximum Load (Resistive Only) 20 A
                              Voltage 120 VAC
                              Product Dimensions
                              Installed Dimensions 4.13 in x 1.75 in x 1.40 in
                              Weight 0.45 lbs
                              Appearance
                              Mounting Method In-wall, single-gang box
                              Identifiers
                              SKU GK16-30090-0001
                              UPC (GTIN-12) 881308058432
                              Warranty / Certifications
                              Warranty 5-year limited warranty


                              Hardwired Programmable Timer

                              Click to see Hardwired Programmable Timer

                               

                               

                              The Hardwired Programmable Timer from WarmlyYours is a classic control option for towel warmers or radiant panels. With the ability to program up to 50 separate on/off events throughout the week, this timer control is a great way to both customize your comfort level and to maximize energy savings. This model comes with an easy-to-read backlit LCD screen. It also features an astronomical clock that can be programmed to your timezone’s sunrise/sunset times.  

                              Features

                              • Easy-to-program with up to 50 on/off events possible
                              • Comes with a white wall-plate and 3 interchangeable faceplates: white (installed), ivory, and light almond
                              • The LCD backlit display is easy to read in low-light environments
                              • Hardwired 120 VAC electrical connection
                              • Can be used to control hardwired towel warmers or radiant panels 
                              • Safe: cCSAus listed
                              • 5-year limited warranty
                              • Lifetime technical support from WarmlyYours  

                              Specifications

                              Electrical

                              Connection Method Hardwired
                              Maximum Load (Resistive Only) 15 A
                              Product Dimensions
                              Installed Dimensions 4.13 in x 1.75 in x 1.40 in
                              Weight 0.45 lbs
                              Appearance
                              Mounting Method In-wall, single-gang box
                              Identifiers
                              SKU GK16-30090-0002
                              UPC (GTIN-12) 881308058395
                              Warranty / Certifications
                              Warranty 5-year limited warranty

                               

                              Hardwired Wifi Switch

                              Click to see Hardwired WiFi Switch

                               

                                The Hardwired WiFi Switch from WarmlyYours is an elegant and convenient control option for towel warmers or radiant panels. This WiFi enabled control opens a variety of possibilities for how you operate your device. You can use it manually in-person like a traditional light switch or you can operate it remotely with your smart device. Additionally, this control can be partnered with various home automation systems like the Nest thermostat, Amazon’s Alexa, or Google Assistant. You can also use the free “My Leviton” app to set a schedule for your radiant heating device. There’s no automation hub required and the sleek design means this control presents a streamlined appearance when installed.

                                 Features: 

                                • Works with Amazon’s Alexa, Google Assistant, or the Nest thermostat (no hub required)
                                • Can be controlled/programmed remotely via a smart device
                                • Comes with 2 interchangeable faceplates: white (installed) and light almond
                                • Hardwired 120 VAC electrical connection
                                • Can be used to control hardwired towel warmers or radiant panels 
                                • Can also use the free 'My Leviton' app to set a schedule for your radiant heating device
                                • No automation hub required and the sleek design means this control presents a streamlined appearance when installed
                                • Safe: cCSAus listed
                                • 5-year limited warranty
                                • Lifetime technical support from WarmlyYours  
                                Specifications



                                Electrical
                                Connection Method Hardwired
                                Maximum Load (Resistive Only) 15 A
                                Voltage 120 VAC
                                Product Dimensions
                                Installed Dimensions 4.13 in x 1.75 in x 1.40 in
                                Weight 0.05 lbs
                                Appearance
                                Mounting Method In-wall, single-gang box
                                Identifiers
                                SKU GK16-30090-0003
                                UPC (GTIN-12) 881308058418
                                Connectivity
                                Voice Control Works with Amazon Alexa and Google Assistant voice assistants (sold separately)
                                Works with IFTTT, Amazon Alexa, Google Assistant
                                Warranty / Certifications
                                Warranty 5-year limited warranty


                                Upgrades

                                Parts Kit Assembly

                                Click to see Parts Kit Assembly, Polished SS Round Hardware Kit
                                In case the original mounting hardware included in your towel warmer purchase is damaged or lost, this replacement parts kit, for the Elevate Towel Warmer with a polished finish, includes the parts needed to quickly and easily install your new towel warmer. The kit includes mounting brackets in a matching polished finish, as well as the wall plates, anchors, screws, washers, and other items, required to mount the Elevate Towel Warmer. 

                                Product Dimensions

                                Length 2″
                                Weight 4.6 lbs
                                Width 1″
                                 Identifiers
                                SKU AK15-59820-0002
                                UPC (GTIN-12) 881308056803


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                                                  Frequently Asked Questions

                                                  Can I install the towel warmer myself or do I need to hire someone to do it for me?

                                                   

                                                  Each towel warmer comes with an instruction manual which fully explains how to install the device from start to finish. If you can hang a picture, you can probably install a heated towel rack. However, for hardwired models, you will need a licensed professional who is certified to do electrical wiring for the final hook-up.
                                                  How heavy/large are the towel warmers?

                                                   

                                                  Weights vary based on design but typically range from 9 to 29 pounds. Even a larger towel warmer will not be a problem when attaching to the wall. As indicated in the instruction manual, you just need to make sure that at least two of the four brackets are attached to a stud.
                                                  Does the towel warmer have an automatic shutoff function?

                                                   

                                                  The heated towel rack is designed to stay on at a relatively constant temperature to keep your bathrobes and towels fresh, warm, and dry. However, should you need to turn the unit off for any reason, you can use the integrated on/off switch on the unit. If you’re using a control for your heated towel rack, you may need to shut off the unit there as well. Electric towel warmer models from the Premier, Elevate or Cosmopolitan Collections come with built-in TempSmart™ overheat protection to prevent the unit’s surface temperature from exceeding 149°F (65°C) by shutting the unit down automatically. Models from the Classic Collection do not come with this feature.
                                                  How hot does the towel warmer actually get and is there any possibility of damage?

                                                   

                                                  The heated towel rack will heat up to between 100 and 140 degrees Fahrenheit. It will not produce sufficient heat to injure you if you touch or brush up against it, though you should still exercise caution around the device. Please note that once a heated towel rail is warmed up, the surface temperature will remain constant and can't be adjusted incrementally. The heated towel racks have a built-in offset from the wall (the size of the offset will depend on which model you purchased); the offset provides sufficient clearance to prevent any damage to the wall. You should also maintain a distance of four inches between the towel warmer and surrounding fixtures. Heated towel warmer models from the Premier, Elevate or Cosmopolitan Collections come with built-in TempSmart™ overheat protection to prevent the unit’s surface temperature from exceeding 149°F (65°C). Models from the Classic Collection do not.
                                                  How do I use the towel warmer after it is installed?

                                                   

                                                  Our towel warmers are designed for everyday use and all of them include an integrated on/off switch. Please note that the Ibiza model from the Premier Collection includes additional built-in timer options for controlling the unit. WarmlyYours also offers a wide array of controls that can be used with your heated towel rack. Depending on the control you select, you can program the heated towel rack to your schedule or operate it remotely. Just bear in mind that the heated towel rack is designed to gradually warm towels over the course of a day and does work best when towels are left to hang for about 3 hours.
                                                  How hot does the towel warmer actually get and is there any possibility of damage?

                                                   

                                                  The heated towel rack will heat up to between 100 and 140 degrees Fahrenheit. It will not produce sufficient heat to injure you if you touch or brush up against it, though you should still exercise caution around the device. Please note that once a heated towel rail is warmed up, the surface temperature will remain constant and can't be adjusted incrementally. The heated towel racks have a built-in offset from the wall (the size of the offset will depend on which model you purchased); the offset provides sufficient clearance to prevent any damage to the wall. You should also maintain a distance of four inches between the towel warmer and surrounding fixtures. Heated towel warmer models from the Premier, Elevate or Cosmopolitan Collections come with built-in TempSmart™ overheat protection to prevent the unit’s surface temperature from exceeding 149°F (65°C). Models from the Classic Collection do not.
                                                  How much does it cost to operate a towel warmer?

                                                   

                                                  The cost to operate your model will depend on two different variables: 1.) the wattage of the model you’ve selected. 2.) the cost of electricity in your area. A quick way to figure out the hourly operating cost is to take the cost of electricity in your area (typically measured in cents per kilowatt hour) and multiple it by the wattage of your towel warmer divided by 1000. For example, the cost to operate an Infinity Towel Warmer (a 150-watt model) in Lake Zurich, IL (where electricity costs 10.44 cents per kilowatt hour) would be less than 2 cents an hour and the formula to figure that out would look like this: $0.1044 x (150/1000) = $0.0156 per hour.
                                                  I already have a heated floor system; can a heated towel rail work in tandem with my floor heating system?

                                                   

                                                  The towel warmer is designed as a stand alone product and will add some warmth to the room (particularly if it's a small bathroom). It is, however, the perfect compliment to your floor heating system as they will work together to transform your bathroom into a spa-like retreat.
                                                  How close can a towel warmer be installed to a shower or tub? Can it be mounted in a shower enclosure?

                                                   

                                                  A towel warmer can't be installed in a shower enclosure. A heated towel rack needs to be installed at least 24” away from a wet location like a shower, tub, etc. You'll also want to check your local electrical code prior to installation.
                                                  Can the electric towel warmer be installed “upside down” to change the power access point?

                                                   

                                                  Yes, our heated towel racks are electric "dry" (liquid/oil free) units and can be installed "upside down".
                                                  Can a towel warmer warm up a bathroom?

                                                   

                                                  Yes. A heated towel rack can be used as a supplementary heat source, but in most cases they don’t generate enough ambient heat in a room to be used as a primary heat source.
                                                  Can a towel warmer be left on all the time?

                                                   

                                                  Yes, unit is designed to be left on 24/7 if needed. However, for efficient operation, you may want to pair your heated towel rail with a compatible WarmlyYours control.
                                                  Can you control a towel warmer remotely?

                                                   

                                                  Yes, a heated towel rack can be paired with either the Hardwired WiFi Switch or the Plug-in WiFi Switch, which can enable remote control of the units.
                                                  What size wires and breaker will I need for my electric towel warmer?

                                                   

                                                  The wires should be 14 AWG. The breaker should be 15-Amps.
                                                  Can I use a light switch or a dimmer to control the towel heater?

                                                   

                                                  Using a light switch to control the electric towel warmer is okay in most cases. However, you can't use a dimmer to control the unit.
                                                  How much weight can the towel warmer bars support?

                                                   

                                                  Our towel warmers can hold up to two towels at once. 5lbs is the recommended total weight limit for our towel warmers.
                                                  Will a towel warmer dry my towel in-between uses?

                                                   

                                                  Yes! In most cases your heated towel rack can act as a towel dryer so that your towel dries out faster which can also help keep it more sanitary.
                                                  What can I do if I order the heated towel rack and I don't like it once I receive it?

                                                   

                                                  If you are unhappy with your electric towel warmer, please contact WarmlyYours Customer Service at (800) 875-5285 for assistance between the hours of 8:00am and 5:30pm CST, Monday through Friday. Please return your heated towel rack in the original packaging. Learn more about our Return Policy.
                                                  What does the towel warmer include when I receive the package and do I need additional equipment?>

                                                   

                                                  The package includes all the hardware that you will need to install the towel warmer. All you will need to provide are the actual tools necessary to install such as a drill and screw driver.
                                                  What if the towel heater doesn't work when I receive it or it breaks sometime after installation?

                                                   

                                                  Warranty lengths vary depending on the model of the towel warmer, please refer to the warranty card for more information. If the heated towel rack is defective or damaged and it was not a result of misuse or misapplication, WarmlyYours will replace the towel heater. The warranty registration card can be accessed from the individual towel warmer's Warranty Page and must be completed and submitted online to qualify for warranty coverage. These elements can be found in our Support Section for Towel Warmers.
                                                  What kind of power does the electric towel warmer require and will I need a separate power source?

                                                   

                                                  WarmlyYours electric towel warmers require no more power than is generated from your standard 120V wall outlet. For hardwired towel warmers, all the wiring is done through the wall. A separate power source is not required; power can be pulled from the nearest available source. For plug-in towel warmers, all that is required for electric hookup is that the unit is plugged into a properly grounded outlet located within 6 feet (1.8m) of the unit.
                                                  Will the moisture in my bathroom cause the towel warmer's finish to rust or create a short?

                                                   

                                                  No. The heated towel rack is not only designed to keep your towels warm and dry but also to withstand the high moisture level in your bathroom.
                                                  Does a towel warmer need to be wired to a GFCI circuit or outlet?

                                                   

                                                  TYes, the towel warmer must be on a GFCI-protected circuit and be wired by a professional who is certified to do electrical wiring.
                                                  Can a floor heating thermostat be used to control both a towel warmer and the floor heating element at the same time?

                                                   

                                                  No, floor heating thermostats are not compatible with the towel warmers. We would also not recommend to use both devices on the same control, as it does not take the same amount of time to reach the ideal temperature for each product, which could lead to one unit to overheat and the other to not function properly.

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