Free Shipping Over $200 • Free Returns for 45 Days • Pay Over Time Available
+1 (800) 614-7411 support@usbathstore.com 8:00 AM - 11:59 PM EST, Open 7 Days a Week
Shade Color
AJ-BPL-O
✔ Free Returns for 45 Days
✔ No Restocking Fees
✔ Financing Options Available
Text or call 800-614-7411, start live chat, or email support@usbathstore.com with any questions. Our team is available to serve you 8:00 AM - 11:59 PM ET, 7 days a week.
Width | 1" |
Depth | 1" |
Click to see about the brand
![]() When Amba’s founder arrived in the USA from South Africa in 1992 there were many lifestyle changes to acclimate to. One of these differences most South African’s (and Europeans in general) enjoy is the use of radiators to warm rooms, and also act as a warming rack for their towels. With a majority of homes running on HVAC units, the average homeowner in the United States wouldn’t even have the knowledge of the heated towel rack, let alone include one in their bathrooms. Having searched far and wide for a heated towel rack, only to find what was available was overpriced, inefficient, and badly-designed, our founder decided that it was time to introduce North America to more accessible options, and to make heated towel racks a standard part of any bathroom design. Over the past 17 years we’ve been proud to be one of the first to introduce stylish, affordable, high-end Heated Towel Racks made of the highest quality stainless steel in a variety of finishes. We serve retailers and customers throughout the United States, Canada, Mexico and the Caribbean, with over 2,600 showrooms and a variety of web retailers carrying our products. Amba’s exclusive product ranges are designed with residential and commercial customers in mind. We offer over 150+ unique models, all in stock for quick delivery throughout North America. For those with specific needs we offer a range of special order sizes and finishes to fit any project. Our dedicated employees have a collective 75 years of experience with Heated Towel Racks, and always go above and beyond to assist our customers: whether its servicing orders or helping with product selection, you’ll always speak with a real person when calling us! |
Order Confirmation:
As soon as you place your order, you will receive a confirmation email. After that, we double-check if all items ordered are in stock and available for immediate shipment. If your order is available for the delivery within the advertised time frame, we will submit it for shipment to the warehouse. If the expected delivery time exceeds the advertised time frame, we'll reach out to you via email and/or phone to confirm the order.
Order Shipment:
Within 1 business day from the time the item has been shipped, you will receive an email confirmation with tracking number. If you would not receive tracking information within six business days of your order, feel free to follow up with us at support@usbathstore.com.
Estimated Time of Arrival:
We typically deliver within 2-10 business days. Custom made products are usually delivered within 3-5 weeks. If the expected delivery date for your order would fall outside of the advertised 2-10 business day time frame, our customer service team will reach out to you to confirm if you are OK with that date.
Areas Covered:
All estimated delivery dates and shipping costs advertised on the website apply the the Contiguous United States only. Please contact our customer service team to discuss the time and cost of shipping to Hawaii or Alaska. We don't ship directly to Canada, but we can ship your order to the freight carrier of your choice.
Damages:
It is very important that you inspect the packaging of your items when they arrive and check if you received all boxes listed on the delivery receipt. If you notice any damage or shortage of packages, you must make note of it on the bill of lading, take pictures, and refuse delivery. Your note should say "refused due to damage". You must also take photos of all sides of the box and send them to us within 2 days. If there are no damages visible before opening the box, you must note "subject to further inspection may contain concealed damage". If you notice any damage after receiving the delivery, do not throw the box away, and contact us with the photos. After we receive information from you about the refused delivery or concealed damage, we immediately initiate a claim with the shipping company or with the manufacturer. After the claim is fully processed, we ship all replacements at absolutely no cost to you.
Cancellations & Refunds:
We can cancel your order at absolutely no cost to you before the shipping label or Bill of Lading has been created, or before production of a custom order has started. Custom made items are not eligible for refunds after production has started. To be eligible for a return, the item must be unused and in the same condition as you received it. It must also remain in the original packaging, and the packaging must be in a perfect condition. We do not charge restocking fees or return shipping fees. All eligible returns are 100% free. Orders delivered outside the United States are not eligible for refunds. If your order arrived damaged, "Damages" section applies. Our refund policy lasts 45 days. If 45 days have gone by since your purchase, unfortunately, we can’t offer you a refund. Please contact us at support@usbathstore.com before returning an item to discuss shipping details. All refunds will be issued to the credit card or PayPal account you used for your purchase within 2 days after all returned items arrived at our warehouse.
We work very hard to ensure that we offer the absolute best prices online. If you find another legitimate online store that offers a lower prices on an identical item we stock (including shipping, tax, etc), we will beat the competitor's price by 10% of the difference! Please see below for complete details.
Please contact us to find out if you qualify for the discount. In most cases you will receive a response within 1 business day.
To request your 110% Best Price Guarantee simply e-mail us a link to the same product on our website, or on our competitors' website.
Our 110% Price Guarantee has some limitations:
This offer applies only to the products on which it is displayed.
Free Shipping Over $200
Free Returns for 45 Days
No Restocking Fees
Live Chat Support
Open 7 Days/Week