Dundalk LeisureCraft Canadian Timber Log Family Seating Set

• Finish: Unfinished & Boxed
• Wood: White Cedar
• Package Includes: 4 Chairs & 1 Coffee Table

The Canadian Timber Collection by Dundalk LeisureCraft Inc. Outdoor Furniture is warranted against defects in materials and workmanship under normal/residential use for a period of three (3) years, as applicable, from the date of receipt of the product.

This warranty does not apply to normal wear and tear and/or natural weather conditions. This warranty does not cover regular required maintenance of the outdoor furniture, refer to your product assembly manual for maintenance guidelines. This warranty does not cover misuse or negligence and the manufacturer and associated retailers are not liable for any injury or damage caused by the product. This warranty is a parts-only warranty and any service or labor costs would not be considered as part of the 3-year warranty.

Dundalk LeisureCraft is a family-owned Canadian furniture manufacturer that is located in Melancthon (formerly Dundalk) Ontario. They produce quality rustic solid wood (cedar, pine, and maple) indoor and outdoor furniture, saunas, tiki bars, gazebos and more. Founded in 2004, the company has grown from one small building and 2 employees to 3 buildings with 15 employees. 

Dundalk LeisureCraft's growth has been attributed to the quality and service they put into all of their products. Dundalk Leisurecraft is an eco-friendly company that takes prices in buying wood from replenishing and sustainable mills that take the environment seriously. They look forward to the future with many new concepts to come that are even more eco-friendly, made with great care from skilled carpenters, and reduce the ecological footprint.

Wood is the only major building material that grows naturally and is renewable. Ontario’s forests are managed to ensure the long-term health of forest ecosystems while balancing environmental, economic, and social benefits.

Factory Location Ontario, Canada

• Chair & Bench Assembly Instructions

Order Confirmation:

You will receive a confirmation email as soon as you place your order. After that, we double-check if all items ordered are in stock and available for immediate shipment. If your order is available for the delivery within the advertised time frame, we will submit it for shipment to the warehouse. If the expected delivery time exceeds the advertised time frame, we'll reach out to you via email and/or phone to confirm the order.

Order Shipment:

You will receive an email confirmation with tracking number within 1 business day from the time the item has been shipped. If you would not receive tracking information within 10 business days of your order, feel free to follow up with our customer service team.

Estimated Time of Arrival:

We typically deliver within 2-10 business days. Custom made products are usually delivered within 4-12 weeks. If the expected delivery date for your order would fall outside of the advertised 2-10 business day time frame, our customer service team will reach out to you to confirm if you are OK with that date.

Areas Covered:

All estimated delivery dates and shipping costs advertised on the website apply the the contiguous United States only (the Lower 48 and D.C.). Please contact our customer service team to discuss the time and cost of shipping to Hawaii, Alaska, or the U.S. territories. We don't ship internationally, but we can ship your order to a freight forwarder of your choice.

Damages:

It is critical that you inspect the packaging of all items when they arrive and check if you received all boxes listed on the delivery receipt. If you notice any damage or shortage of packages, you must make a note of it on the bill of lading, take pictures, and refuse delivery. Your note should say "refused due to damage". If there are no damages visible before opening the box, you must note "subject to further inspection may contain concealed damage". By signing a freight delivery without making any notes, you accept the product as it is and release the seller from any liability. If you notice any damage after receiving the delivery, do not throw the box away, and contact us with the photos of all sides of the packaged goods within 2 business days. We cannot process your claim if you fail to send images within 2 business days. After we receive information from you about the refused delivery or concealed damage, we immediately initiate a claim with the shipping company or with the manufacturer. After the claim is fully processed, we ship all replacements at absolutely no cost to you.

Cancellations & Returns:

We can cancel your order at absolutely no cost to you before the shipping label or Bill of Lading has been created, or before production of a custom order has started. Custom made items are not eligible for cancellations or returns after production has started. You can return all non-custom made items within 30 days of delivery, except when noted otherwise on their product page. To be eligible for a return, the item must be unused and in the same condition as you received it. It must also remain in the original packaging, and the packaging must be in perfect resellable condition. The cost of shipping the product both ways (to the customer, and back to the warehouse) and a 25% restocking fee will be deducted from the refund. Orders delivered outside the United States are not eligible for refunds. If your order arrived damaged, "Damages" section applies. Please contact us before returning your order to discuss shipping details. All refunds will be issued to the credit card you used for your purchase within 2 days after all returned items arrived at the warehouse. If a credit card refund is not possible, we will issue a direct deposit.