Galaxy GB-5000-EW White Hybrid Heating-System Elongated Bidet Seat With Remote Control and LED Night Light

• Large, easy to read remote control
• Fits 2-piece, and most 1-piece toilets
• Available in round and elongated seat sizes
• Available in white
• Electricity required
• LED night light
• “Sit-able” lid
• Warm seat with seat safety sensor
• Anti-slam seat & lid
• Hybrid heating-system
• Warm & cool water
• One moving chrome-plated nozzle
• Adjustable nozzle range
• Massage & pulse features
• Warm-air dryer
• Child settings
• Quick-release body for easy cleaning
• Sliding catch-plate mount
• Power-saving feature
• One-year warranty
• 220/240 Volt models are available upon request
• Important note: All of our bidets should only be installed by licensed plumbers. On electric models where there is not an outlet, then a licensed electrician should be used to install one. We recommend a dedicated 15 or 20amp GFI circuit be used, and local codes followed. Periodic maintenance and inspection of the unit is required. Optional bidet water filters must be replaced every 6 months. Hoses and all connections should be checked frequently. These units must be protected from freezing and if not used for extended periods, it should be disconnected. Please contact us with any specific questions you may have.

Galaxy Bidet is covered by a one-year warranty, valid from the original date of purchase.

• Galaxy Bidet User Manual
• Galaxy Bidet Brochure

Hygiene For Health® is the oldest and largest independent Bidet Seat distributor in North America, representing 12 factories since 1990, and selling nearly 50,000 bidet seats since 2000.

Hygiene For Health® is committed to providing you with the very best in personal hygiene products. In their promise to you, Hygiene For Health® assures the very best pricing, prompt worldwide shipping, and superb customer service & product support. With over 20 years of industry experience and thousands of satisfied customers, Hygiene For Health® is certain to please.

Every Bidet product Hygiene For Health® sell must meet each of these guidelines:

• With the many bidet products on the market, Hygiene For Health® chooses only the best quality to sell.
• All-electric products Hygiene For Health® sells meet UL requirements for Safety and Reliability.
• The Design must not only fit most fixtures but must look good and be easy to remove and clean.
• Hygiene For Health® test every seat to make sure it functions as promised. Their most recent models have undergone 3 years of testing.
• Hygiene For Health® looks at the Value. While some seats may cost twice as much, they may not necessarily work better or last longer
• Hygiene For Health® provides continuous Support after the sale and Hygiene For Health® has done so since 1990. This is longer than any other importer or distributor in the U.S.

Member of World Bidet Association

Basic Instructions

Maintenance

Troubleshooting

Additional Information

Choosing a Bidet Seat   Electronic Bidet Seats are the primary focus of the bidet industry today. We stock about 20 models from 7 different manufacturers. The guide below will help you select a bidet seat to meet your personal hygiene needs:

Order Confirmation:

You will receive a confirmation email as soon as you place your order. After that, we double-check if all items ordered are in stock and available for immediate shipment. If your order is available for the delivery within the advertised time frame, we will submit it for shipment to the warehouse. If the expected delivery time exceeds the advertised time frame, we'll reach out to you via email and/or phone to confirm the order.

Order Shipment:

You will receive an email confirmation with tracking number within 1 business day from the time the item has been shipped. If you would not receive tracking information within 10 business days of your order, feel free to follow up with our customer service team.

Estimated Time of Arrival:

We typically deliver within 2-10 business days. Custom made products are usually delivered within 4-12 weeks. If the expected delivery date for your order would fall outside of the advertised 2-10 business day time frame, our customer service team will reach out to you to confirm if you are OK with that date.

Areas Covered:

All estimated delivery dates and shipping costs advertised on the website apply the the contiguous United States only (the Lower 48 and D.C.). Please contact our customer service team to discuss the time and cost of shipping to Hawaii, Alaska, or the U.S. territories. We don't ship internationally, but we can ship your order to a freight forwarder of your choice.

Damages:

It is critical that you inspect the packaging of all items when they arrive and check if you received all boxes listed on the delivery receipt. If you notice any damage or shortage of packages, you must make a note of it on the bill of lading, take pictures, and refuse delivery. Your note should say "refused due to damage". If there are no damages visible before opening the box, you must note "subject to further inspection may contain concealed damage". By signing a freight delivery without making any notes, you accept the product as it is and release the seller from any liability. If you notice any damage after receiving the delivery, do not throw the box away, and contact us with the photos of all sides of the packaged goods within 2 business days. We cannot process your claim if you fail to send images within 2 business days. After we receive information from you about the refused delivery or concealed damage, we immediately initiate a claim with the shipping company or with the manufacturer. After the claim is fully processed, we ship all replacements at absolutely no cost to you.

Cancellations & Returns:

We can cancel your order at absolutely no cost to you before the shipping label or Bill of Lading has been created, or before production of a custom order has started. Custom made items are not eligible for cancellations or returns after production has started. You can return all non-custom made items within 30 days of delivery, except when noted otherwise on their product page. To be eligible for a return, the item must be unused and in the same condition as you received it. It must also remain in the original packaging, and the packaging must be in perfect resellable condition. The cost of shipping the product both ways (to the customer, and back to the warehouse) and a 25% restocking fee will be deducted from the refund. Orders delivered outside the United States are not eligible for refunds. If your order arrived damaged, "Damages" section applies. Please contact us before returning your order to discuss shipping details. All refunds will be issued to the credit card you used for your purchase within 2 days after all returned items arrived at the warehouse. If a credit card refund is not possible, we will issue a direct deposit.