• Towel Warmer
• Hardware Kit
• Installation Manual

Not Included

• Controls

• Available with gold, matte black, or polished finishes
• Comes with TempSmart overheat protection
• Dimensions: 31.5” (800 mm) H x 23.6” (600 mm) W x 4.3” (110 mm) D
• 75 watts, heat output of 256 BTUs per hour
• 7 heated bars, evenly spaced
• Distance between bars: 4.56" (116 mm)
• Polished finish, 304-stainless steel construction
• Hardwired connection (110 – 120 VAC) eliminates visible wires
• Integrated power switch with indicator light
• Safe: cULus listed with built-in overheat protection
• Lifetime technical support from WarmlyYours

Electrical

Product Dimensions

Appearance

Identifiers

Performance

Logistics

Dimensions

Towel Warmer Warranty

Thank you for choosing a WarmlyYours towel warmer! Along with our lifetime 24/7 technical support, our limited warranties offer our customers peace of mind knowing that our products are guaranteed to be free of defects — both in materials and workmanship — for either 2 or 5 years* for towel warmers and up to 5 years for towel warmer controls depending on model. In order to be eligible for the warranty, the product must be installed in accordance with the accompanying Instructions and Operation Manual, the National Electrical Code (NEC), and all applicable local building and electrical codes.

Installation

• Towel Warmer Hardwired Series TWS2 Tahoe, Sydney, London Installation Manual English
• Towel Warmer Hardwired Series TWS2 Tahoe, Sydney, London Installation Manual French

Technical Information

• Classic Collection Towel Warmer Specification Sheet

Warranties

• Comfort Products Warranty Card & Registration

Sell Sheets

• Classic Collection Towel Warmer Comparison Chart for US
• Comparison Chart for Timer and Switches for Towel Warmers or Radiant Panels

Catalogs

• WarmlyYours Comfort Product Catalog USA

Case Studies

• Classic Collection Towel Warmer Performance Report

WarmlyYours Add Electric Towel Warming Rails to Your Bathroom

WarmlyYours How To Install A Towel Warmer

WarmlyYours How To Install A Towel Warmer With Control

WarmlyYours How To Replace A Towel Warmer Switch For Temperature Control

WarmlyYours Electric Towel Warmer Controls

Order Confirmation:

You will receive a confirmation email as soon as you place your order. After that, we double-check if all items ordered are in stock and available for immediate shipment. If your order is available for the delivery within the advertised time frame, we will submit it for shipment to the warehouse. If the expected delivery time exceeds the advertised time frame, we'll reach out to you via email and/or phone to confirm the order.

Order Shipment:

You will receive an email confirmation with tracking number within 1 business day from the time the item has been shipped. If you would not receive tracking information within 10 business days of your order, feel free to follow up with our customer service team.

Estimated Time of Arrival:

We typically deliver within 2-10 business days. Custom made products are usually delivered within 4-12 weeks. If the expected delivery date for your order would fall outside of the advertised 2-10 business day time frame, our customer service team will reach out to you to confirm if you are OK with that date.

Areas Covered:

All estimated delivery dates and shipping costs advertised on the website apply the the contiguous United States only (the Lower 48 and D.C.). Please contact our customer service team to discuss the time and cost of shipping to Hawaii, Alaska, or the U.S. territories. We don't ship internationally, but we can ship your order to a freight forwarder of your choice.

Damages:

It is critical that you inspect the packaging of all items when they arrive and check if you received all boxes listed on the delivery receipt. If you notice any damage or shortage of packages, you must make a note of it on the bill of lading, take pictures, and refuse delivery. Your note should say "refused due to damage". If there are no damages visible before opening the box, you must note "subject to further inspection may contain concealed damage". By signing a freight delivery without making any notes, you accept the product as it is and release the seller from any liability. If you notice any damage after receiving the delivery, do not throw the box away, and contact us with the photos of all sides of the packaged goods within 2 business days. We cannot process your claim if you fail to send images within 2 business days. After we receive information from you about the refused delivery or concealed damage, we immediately initiate a claim with the shipping company or with the manufacturer. After the claim is fully processed, we ship all replacements at absolutely no cost to you.

Cancellations & Returns:

We can cancel your order at absolutely no cost to you before the shipping label or Bill of Lading has been created, or before production of a custom order has started. Custom made items are not eligible for cancellations or returns after production has started. You can return all non-custom made items within 30 days of delivery, except when noted otherwise on their product page. To be eligible for a return, the item must be unused and in the same condition as you received it. It must also remain in the original packaging, and the packaging must be in perfect resellable condition. The cost of shipping the product both ways (to the customer, and back to the warehouse) and a 25% restocking fee will be deducted from the refund. Orders delivered outside the United States are not eligible for refunds. If your order arrived damaged, "Damages" section applies. Please contact us before returning your order to discuss shipping details. All refunds will be issued to the credit card you used for your purchase within 2 days after all returned items arrived at the warehouse. If a credit card refund is not possible, we will issue a direct deposit.

We work very hard to ensure that we offer the absolute best prices online. If you find another legitimate online store that offers a lower prices on an identical item we stock (including shipping, tax, etc), we will beat the competitor's price by 10% of the difference! Please see below for complete details.

Please contact us to find out if you qualify for the discount. In most cases you will receive a response within 1 business day.

To request your 110% Best Price Guarantee simply e-mail us a link to the same product on our website, or on our competitors' website.

Our 110% Price Guarantee has some limitations:

• Promotions such as rebates and buy one, get one free offer are not eligible
• The item must be in stock on the competitors' website
• The competitor must be an online store, they may not have a retail location
• The website can not be a discounter or auction website (ie; eBay, overstock, etc..)
• The competitor must be an Authorized Retailer of the product in question, and must not be violating advertising price agreements with the manufacturer
• The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax

There may be brands excluded from this offer. Please contact us for further information.