Whitehaus Collection's Showerhaus parts help to complete your bathroom design.
Escutcheon Diameter: 2 5/8"
Whitehaus Collection® products are warranted for normal use only and exclude defect or damage caused by or resulting from misuse, abuse, neglect, scratches, dents, abrasives, chemicals or improper installation/care/maintenance (whether performed by a plumber, contractor, service provider, or unqualified person). This warranty does not apply to replacement of components where damage is caused by normal wear and tear, dirt, limescale, aggressive air and water conditions, harsh or abrasive cleansers or materials. A copy of the end-user’s original receipt is required as Proof of Purchase to file a Warranty claim. Dealer’s purchase order number or Whitehaus Collection® invoice number will not be accepted as Proof of Purchase. If a product is found to be defective, the limit of damage is the cost of the defective material. Whitehaus Collection® reserves the right to discontinue or modify any product or product warranty. This warranty is non-transferable. Whitehaus Collection® is not liable for consequential damage, labor, loss, or expense of any nature whatsoever.
For over two decades, Whitehaus Collection® has been raising the bar by providing elegant, dynamic, finely crafted kitchen and bath fixtures which surpass industry standards, transforming those two most important rooms in the home into reflections of the homeowner's personal style. Their original designs and imports range from the traditional to contemporary, in a broad selection of styles and finishes for sinks, faucets and accessories.
Whitehaus Collection® travels the globe to discover the best quality material the the world has to offer. Their designs are inspired by the art, culture and architecture of international cities-exquisitely detailed and essntially pragmatic. The result of this, of course, is the unique designs and unsurpassed quality for which Whitehaus Collection® is renowned. Aesthetically pleasing and finely crafted to stand the test of time, Whitehaus Collection® is renowed for offering superior products and offers a fresh alternative to those with distinguished taste.
With decades of expertise, Whitehaus Collection® strives toward incorporating the latest innovative technology, eco-friendly materials and water efficient standards while sustaining the quality and durability of its products. With that in mind, Whitehaus Collection® products comply with most common U.S. standards which include:cUPC, low-lead/AB1953, NSL/ANSI61 and WaterSense.. Whitehaus Collection® provides superior craftsmanship and quality in all its products.
As soon as you place your order, you will receive a confirmation email. After that, we double-check if all items ordered are in stock and available for immediate shipment. If your order is available for the delivery within the advertised time frame, we will submit it for shipment to the warehouse. If the expected delivery time exceeds the advertised time frame, we'll reach out to you via email and/or phone to confirm the order.
Within 1 business day from the time the item has been shipped, you will receive an email confirmation with tracking number. If you would not receive tracking information within six business days of your order, feel free to follow up with us at email@example.com.
Estimated Time of Arrival:
We typically deliver within 2-10 business days. Custom made products are usually delivered within 3-5weeks. If the expected delivery date for your order would fall outside of the advertised 2-10 business day time frame, our customer service team will reach out to you to confirm if you are OK with that date.
All estimated delivery dates and shipping costs advertised on the website apply the the Contiguous United States only. Please contact our customer service team to discuss the time and cost of shipping to Hawaii or Alaska. We don't ship directly to Canada, but we can ship your order to the freight carrier of your choice.
It is very important that you inspect the packaging of your items when they arrive and check if you received all boxes listed on the delivery receipt. If you notice any damage or shortage of packages, you must make note of it on the bill of lading, take pictures, andrefuse delivery.Your note should say "refused due to damage". You must also take photos of all sides of the box and send them to us within 2 days. If there are no damages visible before opening the box, you must note "subject to further inspection may contain concealed damage". If you notice any damage after receiving the delivery, do not throw the box away, and contact us with the photos. After we receive information from you about the refused delivery or concealed damage, we immediately initiate a claim with the shipping company or with the manufacturer. After the claim is fully processed, we ship all replacements at absolutely no cost to you.
Cancellations & Refunds:
We can cancel your order at absolutely no cost to you before the shipping label or Bill of Lading has been created, or before production of a custom order has started. Custom made items are not eligible for refunds after production has started. To be eligible for a return, the item must be unused and in the same condition as you received it. It must also remain in the original packaging, and the packaging must be in a perfect condition. We do not charge restocking fees or return shipping fees. All eligible returns are 100% free. Orders delivered outside the United States are not eligible for refunds. If your order arrived damaged, "Damages" section applies. Our refund policy lasts 100 days. If 100 days have gone by since your purchase, unfortunately, we can’t offer you a refund. Please contact us at firstname.lastname@example.org before returning an item to discuss shipping details. All refunds will be issued to the credit card or PayPal account you used for your purchase within 2 days after all returned items arrived at our warehouse.